Customer Service
+49 89 5484 3426 (Tue. - Sat. 12:00 - 18:00 CET)


Replacement and Return

Within 14 days you can replace or return the ordered products. You can download the replacement form, print it and put it to products to speed up the process of replacement or return (by quoting your bank account information for refunds, quoting replacement products etc.).
Printing the replacement form is optional and no condition for a return or replacement.

Send the products to:

Eccezio Nova UG (haftungsbeschränkt)
Marschallstr. 4
80802 Munich

Additional information about replacements and returns can be found at the right of withdrawal.