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Cancellation Terms

Right of Revocation

It is your right to cancel this contract withouth giving any reasons within 14 days. The cancellation period lasts 14 days from the day you or a third person named by you, that is not the deliverer, has taken the goods into posession.

To exercise your right of revocation, you have to inform us (NewRockOnline, Marschallstr. 4, 80802 Munich, Germany) through explicit statement (e.g. Letter or E-Mail) about your decision to withdraw from the contract. To do so, you can use the attached sample withdrawal form, though doing so is not obligatory.

To meet the cancellation period it suffices to send the information about the exercising of the right of revocation within the cancellation period.

Consequences of a Revocation

In the case of you cancelling the contract we have to pay back all payments we received from you, including shipping costs (with exception of any additional costs resulting in your choice of another kind of shipment other than the cheapest standard shipment offered by us) immediately and at least within 14 days from the day we received information about the cancellation of this contract. For this refund we will use the same payment method that you used for the original transaction, unless explicitly agreed otherwise; in no case you will be charged any fees for this refund. We can refuse payment until we retrieve the goods or until you provide evidence that you sent the goods back, depending on what happens first.

You have to send or give the goods back to us immediately and in any case within 14 days from the day you informed us about the cancellation of this contract. The period is met if you send the goods back before end of the period of 14 days. You bear the direct costs of the reshipment of the goods. You only have to pay for a loss of value of the goods if this loss of value is to led back to a handling with the goods that is not necessary to check the constitution, features and functionalities of the goods.

The Right of Revocation is not eligible for the following contracts:
Contracts for the delivery of goods that are not ready-made and for whose production an individual selection or choice by the consumer is relative or that are clearly fitted to the needs of the consumer.

End of the Right of Revocation

Sample Cancellation Form

(If you want to cancel the contract, please fill in this form and send it back to us.)

An Eccezio Nova UG (haftungsbeschränkt), Marschallstr. 4, 80802 München, Germany, service@newrockonline.com:

I hereby cancel the contract that I concluded about the purchase of the following goods.

Ordered at(*)/received at (*)

Name of the customer

Address of the customer

Signature of the customer (only for message on paper)

Date

(*) Delete where applicable